FAQ: Frequently Asked Questions
What is the minimum private label (custom design) order?
Minimum order is 100 pieces per design.
What is the payment policy?
We require full online paypal payment on all orders.
Do I pay for die plates?
No, producing the die plates is free.
Do I pay a set up fee?
No, you will not pay any set up fees
Do I pay a print fee?
No, we do not charge you any print fees
How long does a private labelling (custom design) take?
Delivery takes 4 weeks since custom design approval.
How do I order a custom designed lip balm?
Click to Custom Made in the upper menu and follow the steps:
Creating your private label or personalized cosmetic products is very easy.
Choose your favorite product from our website.
After payment, we will contact you regarding your design.
Your order contains one simple label design.
If you have your own logo or graphics, please provide it.
What is a logo and what is design?
Design is the layout of label for the product. Simple background, text, logo if provided and simple graphics.
What if I don't have a logo and I need one?
If you don't have a logo and want one you need to use a specialist - logo designer, for example fiverr.com or try to create your own for free here:
We are not able to provide logo for you.
If I have a logo and want to use in label, how can I provide it?
Best format suitable for print is AI (Adobe Illustrator format), EPS (Enhanced postscript). If an AI or EPS is not available, any other bitmap format in high quality and large size may be enough. (PNG, JPG, GIF,…)
Can I provide my own design for the label?
You can provide completely your own design in curves compatible format (AI, eps).
What if I don't have a label design?
If you don't have any graphic design at all we will provide one simple design for you.
What if I want design from you? What will I get?
You will get one simple label design according your description.
We do not provide logo.
Please provide us at least basic information such as:
Do you want only logo on your label or also something else?
Should be your logo in metallic color?
More mature or more youthful?
A More playful or more sophisticated?
More economical or more luxurious?
More literal or more abstract?
More complex details, or simple and clean?
What colors do you prefer?